DEVICE & HOW-TO'S
1. How do I pack dry herb?
- Rotate the mouthpiece 180°, lift the magnetic mouthpiece from the base of the Celsius to expose the heating chamber.
- Use medium-ground material. The grind should be small and crumbled but not too fine. A powdery grind will restrict airflow.
- Loosely fill the heating chamber slightly past the rim and tamp down gently*.
- Ensure the chamber rim and other surfaces are completely free of debris for a tight seal.
- Put the magnetic mouthpiece back on the Celsius base. Make sure it is seated correctly.
*Recommended Filling: 0.15g
2. How do I pack concentrates?
- Rotate the mouthpiece 180°, lift the magnetic mouthpiece from the base of the Celsius to expose the heating chamber.
- Place the concentrate mesh on top of the heating chamber and press firmly into the bottom of the chamber.
- Use concentrate loading tool to place a small amount of material on the center of the mesh. A little goes a long way!
- For best performance, we recommend using only 0.05g of material (about the size of a lentil) and setting the device to the med-high or high temperature settings. In general, you may find that your vapor is slightly richer when using concentrates than when using dry herb. IMPORTANT: Do not overfill concentrates mesh.
- Put the magnetic mouthpiece back on the Celsius base. Make sure it is seated correctly.
AUXO vaporizers are only intended for use with products made from federally legal hemp as defined in relevant provisions of the 2018 Farm Bill and codified at 7 U.S.C. § 1639o(1) and 21 U.S.C. § 802(16)(B)(i) and are not intended for use with any illegal controlled substance.
3. How do I turn on/off the device?
Press the power button on the bottom for 3 seconds to turn on/off. The device’s LED ring light will illuminate/fade out and make a short vibration for each respective action.
4. How do I start heating?
- Press the “+” button for 3 seconds to start heating. The device will vibrate to indicate the start of a session and the LED ring light blinks while heating.
- In the preheating phase, the LED ring light will blink blue cyclically for 3-6 seconds. When the preheating phase ends, the device vibrates briefly, and the LED ring light turns to steady green. Celsius then enters a 40-second heating phase.
- After heating, the device vibrates for 1 second, and the LED ring light will reflect the current heating mode.
5. How do I adjust the heating temperature?
There are 5 temperature settings. When the device is on, press the +/- buttons to choose between different heating settings. The LED ring light will indicate the mode accordingly as the heat settings change. When the temperature sets to level 5, the ring light reaches a full circle.
6. What are the temperature levels for each setting?
Celsius has 5 temperature settings, the first 3 settings are recommended for dry herb use.
- Setting 1: 356℉(180℃)
- Setting 2: 392℉(200℃)
- Setting 3: 428℉(220℃)
- Setting 4 (Recommended for wax) : 464℉(240℃)
- Setting 5: (Pro Mode) Set your own temperature between 284℉- 464℉(140-240℃) via the AUXO app.
7. How do I know if my session is over?
When the session is over, the device vibrates for a second, and the LED ring light will switch from green to blue.
8. How do I charge Celsius?
To charge the device, connect one end of the USB-C charging cable to your device and the other end to a charging adapter.
9. Charging times and usage
Charging via the standard power adapter takes approximately 2.5 hours for a full charge. Every full charge generates approximately 18 sessions usage.
10. Can Celsius be used while charging?
Due to safety concerns, it is not recommended to use Celsius while charging.
11. How do I check the battery level on the device?
To check the current battery level of your device, gently shake the device twice and the LED ring light will indicate the current battery level. Each bar on the LED ring light indicates ~20% battery level.
12. Cleaning and Maintenance
Cleaning is highly recommended after each use.
Heating Oven:
1. Let the oven cool down to room temperature. Pull up the mouthpiece to expose the oven.
- After using dry herb: Use the cleaning brush to clean residue out of the oven.
- After using concentrates: Pour out the concentrates mesh while it is still hot to avoid any residue sticking on the oven. Submerge mesh into 90% isopropyl alcohol and let dry.
2. Dip the cotton swab in 90% isopropyl alcohol and wipe the oven clean.
Mouthpiece:
1. Remove the mouthpiece from the battery by pulling up the mouthpiece.
- Basic cleaning: Insert the mouthpiece cleaning tool into the gap of the mouthpiece, gently run the tool to the end and move it back and forth to remove grime or residues. The surface can be wiped clean with cotton pads dabbed with 90% isopropyl alcohol.
- Thorough cleaning: The mouthpiece can be disassembled into 5 separate parts by lifting the silicon component on the bottom of the protruding filter piece. Once isolated, submerge them in 90% isopropyl alcohol. To see disassembling instruction videos, visit the AUXO website or AUXO YouTube channel.
2. Let the mouthpiece dry completely before use.
Warning:
1. Isopropyl alcohol is highly flammable. Let the device dry completely before heating.
2. Cleaning and maintenance must NOT be performed before the device is turned off and cools down to room temperature. Do not submerge the battery/device base in any form of liquid.
APP RELATED
1. Where do I download the AUXO app？
Search "AUXO Connect" in the Google Play (Android) or App Store (iOS) or download at: www.auxo-official.com/pages/app-download
2. Can I operate Celsius without the AUXO app?
The AUXO app is not necessary to operate the device itself. The temperature can also be controlled directly on the Celsius, with 4 pre-set temperatures ranging from 320°F to 446°F.
To operate the device using Pro Mode, you will have to use the AUXO app.
3. How do I connect Celsius to my app?
- Turn on the device by pressing the button on the bottom of the device for at least 3 seconds.
- Turn on Bluetooth on your phone and place your device near your phone.
- Once your device has been found, tap on the device name to complete the connection.
- While connecting, the LED ring light blinks in blue for 2 seconds.
- Once successfully connected, Celsius goes into standby mode and the LED ring light stays blue.
4. I’m having difficulty pairing my Celsius device with my phone.
If you're having trouble pairing your Celsius device with your phone, please ensure the following:
- Your AUXO app is up to date.
- Your Celsius device is turned on (restart if necessary).
- The Bluetooth on your phone is turned on.
- The device is near your phone (as close as possible).
5. How do I use Pro Mode on the AUXO app?
In the customizable Pro Mode, you can create a 40-second heating curve with 10 second intervals at different temperature settings of your liking. On the main page, click on the ‘Pro’ button and enter Pro Mode. Move the sliders accordingly to your preferred temperature. Tap ‘Start’ once you have confirmed your temperature.
You are also able to give your customized mode a name and share with your friends by tapping the share icon on the top right.
6. How do I select a standard heating mode on the AUXO app?
On the bottom of the main page, you will find two boxes, on the left reading ‘Pro’ and on the right with a temperature. Slide the temperature up and down to adjust your preferred heating temperature for the entire session. Tap ‘Start’ once you have confirmed your temperature.
7. How do I adjust the temperature unit and vibration intensity?
On the main page, find the ‘Settings’ icon on the top-right corner to expose the menu bar. In ‘Device Setting,’ you can find adjustment sections for the temperature and vibration intensity.
8. How do I share my personalized heating curve with others?
You can share your personalized Heating Curve with others by clicking on the share icon next to your mode name in the Pro Mode setting. Email, QR code, and social media sharing options are available to share with your friends and allow them to replicate your experience.
9. I can’t log in, help!
On the log in page, find the “forgot password” section and enter your email to reset your password. If you didn’t receive an email to reset your password, check your spam folder as your email provider may have flagged it as such. If you still don’t see an email, ensure the email address is spelled correctly on the password reset request.
Still not able to log in? Contact us via e-mail at support@auxo-official.com, we can help!
TROUBLESHOOT AND WARRANTY
1. My Celsius isn’t charging
Try plugging the cable to a different USB port or adapter. If the device is still not charging, try using another USB-C cable. If both methods fail to charge, send us an email at support@auxo-official.com and we will do our best to help you.
2. My Celsius isn’t producing any vapor
Make sure the unit has enough electricity firstly.
Then try the following:
- Turn the unit off and let cool to room temperature.
- Remove the mouthpiece from the Celsius base and disassemble the mouthpiece into different parts, drop into 90% isopropyl alcohol and wipe the mouthpiece parts clean with a cotton swab.
- Clean the heating chamber using a cotton swab dabbed with 90% isopropyl alcohol.
- Then, turn on Celsius and try again.
If still no vapor, please send us images and/or video of the heating chamber and a full view of the device via e-mail at support@auxo-official.com. We will try to troubleshoot the issue for you.
3. Why did my Celsius turn off automatically?
- If no activity is detected for 5 minutes or longer, Celsius will turn off automatically.
- If the surface temperature of the device is over 46+/-1℃, the device will implement overheat protection mode and automatically stop working.
- If the battery runs out of power, the LED ring light will blink 10 times in red, and short vibrations will occur shortly. The device will then turn off automatically.
4. Warranty and coverage
AUXO offers a 10-year limited warranty on the device and a 2-year limited warranty on the charging adapter and USB charging cable from the date of purchase. The wax loading tool, wax mesh, cotton swab, cleaning brush, and mouthpiece cleaning tool are not covered under the limited warranty.
For more information on warranty policies and coverages please email support@auxo-official.com.
5. Where can I find my product serial number?
You can find the serial number on the back of the device underneath the AUXO logo.
