Privacy policy
Welcome to www.auxo-official.com. When you use the www.auxo-official.com and all related content (include any text, software, files, graphics, photos, images, designs, music, musical compositions, video, audio visual works, data, etc.), mobile applications, and associated services (collectively the “Website”) and/or purchase any products or goods on Website (“Products”), SPECTRUM DYNAMIC RESEARCH and/or its affiliates (“we”, “us” or “our”) will provide Website, Products and all related services to you (collectively “Service”). You may provide information to us and we may collect or receive information about you that can either alone or together with other information to be used to identify you as an actual human or your household during your use of Service (“Personal Information”). We make this Privacy Policy to describe how we collect and process your Personal Information, and then you may know how you share with us, what you share with us, and how we use your Personal Information. You are agreeing to the practices described in this Privacy Policy by using our Service. IF YOU DISAGREE WITH THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY, YOU’RE SUGGESTED TO STOP USE THE WEBSITE, SERVICE OR PURCHASE OUR PRODUCTS FROM THE WEBSITE.
1. What Personal Information About You Are We Collecting?
The Personal Information we collect from you may include three types:
(1) The information you provide to us in connection with our Service.
Include but not limited to your name, your email address, your physical address, your phone number, your gender identification, your verified age, credit card or payment information, age verification information, any ID you’ve used to verify your age, your warranty number, any claims or issues you've reported to us related to your purchased Products or the warranty, profile information like your account id, your password, your activity while logged in (including reviews, ratings, submissions, comments, and feedback), social media posts, purchase activity and history, and stores where you've purchased items and used your profile information during the purchase, the information you share with us regarding your puffs on Products or content of pods that you use with Products, IP address and GPS location you share with us from your mobile device when you use our app and connect your Products to our app, any surveys or questionnaires we conduct in different ways, and any other information related to your use of Service.
(2) The information we collect and store automatically during your use of our Service.
Include but not limited to your purchased Products' serial number, an app ID, information about your connected Products paired through our app, information about your use of Products or our app and how well they are working, your IP address when you connect to our site, your mobile device identifier, browser and operating system you used to access our site, the movement of your mouse on the screen, the length of time you spend on our site, any extensions or apps you pair with ours, and other information we collect and stored automatically in connection with your use of Service.
(3) The information we receive from other sources.
Include any information we received from any sources rather than ourselves, like updated delivery and address information from third party, credit history information from credit bureaus, etc. We only get those information in legal ways.
2. Why and How We Use Your Personal Information?
The reason why we use your Personal Information is because we need to use them to operate, provide, develop and improve our Products and Service for our customers.
We promise to use your Personal Information according to applicable law.
We may use your Personal Information for verifying your age, completing relevant transaction, communicating with you, providing Service to customer, inspecting Products and then improving the safety or function of Products, displaying interest-based ads for features, products, and services that might be of interest to you, providing marking information to customer, managing our Products and apps and any other necessary and applicable usage permitted by applicable law.
We collect and process your Personal Information only to the extent of the purpose herein or separately authorized by you.
3. What about Cookies and Other Identifiers?
We may use cookies and other identifiers to manage our systems and make them can recognize your browser or device, or provide and improve our Services. You may click here to review more information about cookies and how we use them.
4. Do We Share or Disclose Your Personal Information?
In certain situations, we may share your Personal Information. We may share your Personal Information to third party employed by us to perform certain functions on our behalf in relation to Service. Such companies include server services providers, data analysis services providers, fraud monitoring and prevention providers, email delivery service providers, social media, and other marketing platforms and service providers. We may share your Personal Information to parties we buy, sell, transfer, or merge parts of our business with. We may share your Personal Information when we make available to you services, products, applications, or skills provided by third parties for use on or through our Service.
We may disclose your Personal Information when get your consent to make the disclosure or when it is reasonable for us to believe disclosure is appropriate to comply with the law, enforce or apply our Terms of Conditions and other agreements, or protect the rights, property, or safety of our business, customers or others.
5. How Secure Is Personal Information About Me?
Although no method of transmission over the Internet or electronic storage is 100% secure, we use using encryption protocols and software during the transmission of your Personal Information, and we follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data. We make certain reasonable precautions and follow industry best practices to make sure your Personal Information will not be inappropriately lost, misused, accessed, disclosed, altered or destroyed.
You agree to protect your Personal Information against unauthorized access to your password and to your computers, devices, and applications by signing off your account when finished using a shared device.
We participate in the EU-US and Swiss-US Privacy Shield frameworks. Under which,
6. What You May Do With Your Personal Information?
You may access your Personal Information, including your name, address, payment options, profile information, Prime membership, household settings, and purchase history in the Account section of the Website or our apps. If you find it necessary, you may contact us to correct, amend, limit usage of, or delete certain your Personal Information if it is inaccurate or has been processed in violation of the rules herein by sending emails to support@auxo-official.com. We may provide service for the things you requested but those service may be limited or unavailable when the burden or expense of providing access, correction, amendment, or deletion would be disproportionate to the risks to the your privacy, or where other parties’ legal rights may be infringed.
7. Contact Information
If you have any questions regarding this Privacy Policy, our Website, Products or Service, you may contact us by sending emails to support@auxo-official.com.
8. Changes To this Privacy Policy
We may update or amend this Privacy Policy at any time by direct electronic notification to you or by publishing the updated version on this page. All amended terms will automatically be effective for new users or new purchases immediately on posting.